08700420429
Contact the DPD Customer Care/Services Department by calling 08700420429 at 13p/min plus access charge, or use their own their own phone number 01212750500.
You can use this number to track a parcel or delivery and also to complain about a lost or damaged packages.
DPD Telephone Number / Customer Services – 08700420429
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ABOUT DPD
ABOUT DPD
DPD(Dynamic Parcel Distribution) is broadly known by its own acronym DPD, it’s a global parcel delivery firm possessed by GeoPost. It’s more than 830 terminals in over 40 states and is among Europe’s leading B2-b parcel delivery services.
DPD was set up in Aschaffenburg, West Germany in 1977. In its first year of operation, over 1.4 million packages were sent. This amount had increased to 7 million annually. Daily, today, 2 million packages are sent.
DPD is among the united kingdom ‘s leading time- carriers that are crucial and will meet all of your supply needs, whether your consignments are for the UK or elsewhere on the planet.
Incorporating our personal extensive UK network with our unrivalled earth-based service to Air and Europe Express service to the remaining planet, we’re well placed to meet all of your supply and logistics needs.
Additionally, our team of individuals gets the information and technology systems to make available a seamless service for your visitors as well as you personally.
We now have a complete support network that can act – in case you would like it to – as an expansion of your company.
The UK’s favourite parcel delivery firm DPD continues to be voted the best in the business enterprise in Money Saving Expert’s customer satisfaction survey, for the fourth year running
Over 11,350 people took part in the survey on Martyn Lewis’ website to locate the greatest (and worst) parcel delivery companies. Ran only following the Christmas and January Sales peak, the survey asked individuals to rate the functionality of all of the leading UK delivery companies, according to their particular experiences with each firm within the last year.
DPD was the clear victor with 71% of voters rating their service as ‘excellent’. Great’ scores for the other major carrier firms comprised 47% for both Gather and UPS Furthermore; DHL and Parcelforce at 41%, while Hermes/myHermes scored 30%. UK Mail scored Yodel 18% and 25%.
The complete survey results could be seen on the Cash Saving Expert web site.
Acknowledgement for DPD’s services lately has contained a prestigious Queen’s Award for Innovation, a ‘Special Award’ from consumer winner Which?
In the past 12 months, DPD has established the exceptional ‘Your DPD’ program which empowers customers to establish their particular delivery tastes such as the capacity to request that motorists consistently avoid specific times of the day including the school run and ‘DPD Exact’ which permits customers to choose an exact one-hour delivery time slot on the day in their choosing. Initially started with online fashion retailer ASOS, ‘DPD Exact’ has been rolled out to more retailers including Boohoo and New Look.
Furthermore, DPD expanded its DPD Pick-Up package store network Matalan and to contain Sainsbury’s. Clients can choose to redirect a delivery from an assortment of’ to their closest DPD Pick-Up package store in flight choices’ which additionally contain ‘deliver to some certain neighbour’ and ‘leave in a given safe area’.
Dwain McDonald, DPD’s CEO remarked, “When over 11,000 people are voting, only after your most active time of year, and you come top by a mile, you’ve to step back and say; ‘we are definitely doing something right’! Parcel delivery is a rough, demanding business and we are going to need certainly to be in 2017 again in the very best of our game.
“We are number one because we constantly invest and innovate. We work together with retailers and the most effective companies in britain, as well as our intention would be to keep coming up with services and new ideas that keep us one step. Delivering a service that is great comes right down to lots of different things – our infrastructure, our people, our technology – and we must get these things over and over again.
“Acquiring the Money Saving Expert survey by this type of enormous allowance is an excellent endorsement of our service and our folks. Everybody in the organisation has given tremendously throughout the past year, but again, Iwant to dedicate this achievement to our motorists who reach on their one-hour delivery slots day after day after day. It is that amount of uniformity through the firm that customers really value.”
DPD PRODUCTS:
International Delivery Products:
DPD Classic
DPD Express
DPD ONLINE SERVICES
You can find the DPD on their official Youtube Social Profile / Channel:
https://www.youtube.com/channel/UCqQgjVUrIjw8TsoDUooBaFQ
MORE CONTACT OPTIONS AND PHONE NUMBERS
| Address | DPD UK Roebuck Ln, Smethwick, B66 1BY, United Kingdom |
| Official Website | http://www.dpd.co.uk |
| DPD Complaints Phone Number | 0121 275 0500 |
| Stationary Pricing |
0121 336 4900 |
| Customer Services |
0121 275 0500 |
CORPORATE INFO 2
The UK’s favourite parcel delivery business: DPD continues to be voted top in the consumer gratification survey of MoneySavingExpert for three years for parcel delivery firms.
DPD was granted the Queen’s Award for Enterprise 2015 in the Innovation category, Call, for its exceptional one hour delivery service.
DPD is an associate of DPD group, among the leading packages groups in Europe, fully possessed by France’s La Poste, the 2nd largest postal group in Europe.
The organization employs more than 11,000 people in the UK, managing more packages a year. million than 5,000 vehicles from 56 places and delivers over 200
The prizes – The UK’s most prestigious business awards programme – brought entries from the other side of the private and public sector. The independent prizes panel comprising industry specialists and business leaders reviewed the award finalists, who are subsequently required to present to skilled juries to decide the group winners to be determined by the entries.
Fete those organisations showing the connection between gain and customer service, the KPMG Customer Focus Award recognises initiation around customer experience, industry leading standards of service, and those always striving to surpass customer expectations.
“DPD UK are a fantastic team and so are cleverly doing what is best for the client through special service, competitive distinction and exceptionally engaged individuals.”
Dwain McDonald, DPD’s CEO, remarked; “I am completely thrilled. We have won a broad selection of accolades in the past couple of years, however an award for dedication to excellent customer support is the most important acknowledgement I am delighted for our entire team and we are able to receive. Since 2009 is actually something special, the National Business Awards stick out as the one that everyone wishes to win to take this award for the 3rd time.
“We run in a really demanding sector, delivering over 200 million packages annually, seven days weekly, regardless of what the weather or the roads throw at us. Customers expect us get everything right, each step of the way and to be excellent every day. And that requires an unbelievable team effort. So minutes in this way are constantly observed and then we get back outside on the way and do it all again!”
The UK’s favourite parcel delivery business: DPD continues to be voted top in the consumer gratification survey of MoneySavingExpert for three years for parcel delivery firms.
DPD was granted the Queen’s Award for Enterprise 2015 in the Innovation category, Call, for its exceptional one hour delivery service.
DPD is an associate of DPD group, among the leading packages groups in Europe, fully possessed by France’s La Poste, the 2nd largest postal group in Europe.
The organization employs more than 11,000 people in the UK, managing more packages a year. million than 5,000 vehicles from 56 places and delivers over 200
New super-sized storehouses open with room to grow for a long time to come, forward of Christmas peak
Covering sq ft, each super-storehouse is twice the of DPD’s the websites, and of regular will be capable of managing 25,000 packages a day.
The brand new purpose built facilities are wholly fitted with state of the art, completely automated sorting conveyers and possess the ability to manage an hour – making bundles 6,000 them up to four times as efficient as older storehouses.
The four new superb storehouses all have been delivered with planned package volumes 30% up on this past year, and can give to what’s going to be a record peak interval for DPD, ahead of the Christmas package rush.
The investment will create 170 new jobs in 2013 in an assortment of purposes – including motorists and operations – and each superb storehouse will have considerable ability to continue growing for a long time.
The investment is a portion of the biggest expansion of the DPD network. It follows a span of continual increase due to DPD’s exceptional Call service which notifies package receivers of the one-hour delivery timeslot, in advance, by e-mail or text and gives them access to some variety of ‘in flight choices’ such as deliver to some particular neighbour, leave in a given safe area or redirect delivery to the closest DPD Pick-Up store. Call enables receivers to deal with their particular delivery via PC or their smartphone also to speak using their driver in real-time to make sure that millions more packages are delivered, right -time.
Cardiff: Wentloog Avenue, Wentloog Corporation Industrial Park, Cardiff, CF3 2ER
The brand new facility will add up to 60 new courses and gives ability for DPD on growing in Cardiff for the following five years to carry. The superb storehouse replaces the present site of DPD . The newest website will create 35 new jobs.
Dagenham: RM9 6FF, Orion Park, Messina Way, Dagenham
The brand new 66,000 sq ft superb storehouse is nearer by taking courses from up to. six other local storehouses mainly, Enfield, London Bridge and Chelmsford help to London and will Situated about the A13 between the M25 and also the North Circular, the fresh place is perfectly situated for both getting out and into London to Essex.
The newest 60,468 sq ft state of the art facility, replaces DPD’s the situated at Heron Road on the Sowton Industrial Estate, which of old The capacity of DPD doubles in the region and provides a lot of room to the team to grow in the following five years. The newest place gives quick access to the M5 to motorists.
Ft site will replace sq the 60,121 DPD’s the on the Parkhouse Industrial Estate West, Newcastle of present Situated around the A500, the newest facility gives better accessibility to the M6 motorway as well as for routes to the Peak District as well as Leek to DPD motorists. Finally the brand new superb storehouse will take on new paths as far afield as Telford and Chester, with range to continue growing in a long time.
Dwain McDonald, DPD’s CEO remarked, “Our new main superb storehouses will be the biggest and most efficient in our network and would be the most recent demonstration of our dedication to our clients. They empower us run our service economically to enlarge our capability and keep our high service standards. They ensure we stay well from our retail and business customers. We are buying capability for the near future, so these enormous storehouses will likely have the ability to keep up to grow for the following five years and beyond.
“The new superb storehouses are kitted-out with state of the art sorting technology, they’re up to four times as efficient as the storehouses they replace. The places that are brand new also give our motorists better accessibility to major road networks, enhancing our journey times. Nevertheless, it’s equally as significant to us that these new facilities really are an excellent spot to work. The websites are much bigger which means we have got tons of room for staff to park together with space to get a staff canteen a shower facilities.”
In September, the biggest and many technically sophisticated sorting heart in Europe was started by DPD in Hinckley, Leicestershire. DPD’s fourth heart, which cost £100m and can create 1,000 full time occupations, raises the firm the package capacity by 65 of ‘s total
The UK’s favourite parcel delivery business: and MoneySavingExpert consumer satisfaction surveys for parcel delivery firms. It’s the third year? Survey.
DPD was granted the Queen’s Award for Enterprise 2015 in the Innovation category, Call, for its exceptional one hour delivery service.
DPD is an associate of DPD group, among the leading packages groups in Europe, fully possessed by France’s La Poste, the 2nd largest postal group in Europe.
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